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Christina Osthus
★★★★★
4 months ago
Burton has been very good to us. They have a membership kind of deal that you can get free maintenance checks, and we have really been glad to take advantage of that. We had to get a new furnace two winters ago and didn’t have much notice, and they were great when they first came in. At our maintenance check yesterday, Oscar was quick and professional. He checked everything out, gave us recommendations, and then completed the maintenance work we asked him to do. We would recommend this business and this technician!
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Brett Castinado
★★★★★
5 months ago
We called Burton because we were having some trouble with our heat. Frank came over today to help and I must say that he provided us with what may be the best and most thorough customer service experience I have had in ANY interaction with any company ever. He was incredibly knowledgeable, kind, and helpful. The folks at Burton are very lucky to have Frank on their team and Burton will always be my first call because of Frank.
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Aquarius AJ
★★★★★
2 months ago
Keenan was hands down the best service tech that I have had in my home. He clearly described my options and went above and beyond to make sure everything was done correctly. He invited me to be apart of the process to see why my plumbing issue occurred. Keenan deserves a raise his customer services skills are amazing!
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Donnica Rolli
★★★★★
3 months ago
Stephen B did a great job with our toilet and pipe repair. He was very friendly and seemed knowledgeable about what he was doing.
Frank C came out to do our furnace check and he was the nicest person I’ve ever met! He gave me some tips on our air filter. He seemed very knowledgeable about what he was doing as well. I wish him luck with his marathons this year!
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Bob Gjere
★★★★★
3 years ago
Stephen B was excellent. He determined what the problem was and explained the options. There was no pressure to select the most expensive option but rather select the best fix in consideration of my long term plans.
Ross S. Did the spring system check on the AC system. He was very thorough, very knowledgeable, and very friendly. As I watched, he took the time to explain what he was doing and why. A job well done. 👍
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SilverWyvern360
★★★★★
a year ago
First of all, my overall experience was great. The technician showed up on time, was professional, polite, and made it easily to understand the overall health of my furnace. He also gave me a number of good recommendations on things to think about now that my heating system is getting up there in age.
With that said, I can be more at ease and I have a plan of action if something were to go wrong. Thanks again for the much needed service!
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