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5010 F Street, Omaha

4.7 2,115 reviews

  • Avatar Caleigh Newman ★★★★★ a week ago
    Frank Christensen was incredibly kind, personable, and great to work with when we had our furnace and … More water heater red tagged due to a gas leak. He was very helpful and thoroughly explained everything after his inspection.
    The sales side of it, Jim was also very kind and fine to work with. My complaint however is that I didn’t feel like the pricing was transparent at all. I would have liked to see a breakdown and cost for each item, labor, etc. We ended up replacing the water heater, furnace, and AC unit. For $18k I would have liked to see a detailed receipt. When I questioned and asked for more information I felt like I was given the run around and never got a clear answer. But we were sitting there with red tagged appliances and needed to get on the schedule ASAP as it would be negative degrees the next day. As a first time home owner I really wanted to feel comfortable making this decision and did not. I have a feeling it wasn’t totally necessary to replace the AC unit and I would have felt better knowing in more detail what we were purchasing.
    5 stars for Frank
    1 Star for Sales
  • Avatar Dan Hagen ★★★★★ a week ago
    My furnace stopped working at 4:45am and I called Burton at a little after 8 am. By 10 am they had a … More couple of repairmen at my home seeing what was wrong. They answered all of my questions and after fully understanding the furnaces condition decided to replace it. 2 days later at 8 am Charles and Jake arrived to remove and replace my furnace and air conditioning unit. They were very knowledgable and polite! I am very happy and totally satisfied with Burton and if I have any problems in the future they will be the first I call! I highly recommend their services to all that I met and know!!!

VIP

Preventative maintenance is automatic when you enroll in our VIP plan and so are the savings. We’ve been in business for a long time. Long enough to know that, more often than not, the home comfort equipment we repair has not been regularly maintained. Which means that very often, those repairs could have been avoided. To help you avoid the hassle and expense of unnecessary repairs, we’re pleased to offer you membership in our VIP program.

Your VIP membership will include:

  • Annual heating and air conditioning system high-performance tune-ups. This service is recommended by manufacturers and utilities alike as regular service can reduce breakdown by as much as 95% and lower your utility costs by up to 30%.
  • Annual whole-house plumbing & drain inspection.
  • Annual electrical safety inspection.
  • 15% savings off every plumbing, heating & cooling service.
  • No extra fees for emergency service.
  • Priority scheduling for emergency service calls.
  • Plus, when it’s time for each of your annual system inspections, we’ll call you to schedule service for your convenience.

    Omaha’s only guaranteed VIP program. We GUARANTEE that your utility bill savings will exceed the cost of our VIP plan, or we’ll refund your money…no questions asked. Contact Burton today for more information or to enroll in our VIP plan, and get the most Burton for your money.

    (402) 934-7003

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