Stephen B was excellent. He determined what the problem was and explained the options. There was no… More pressure to select the most expensive option but rather select the best fix in consideration of my long term plans. Ross S. Did the spring system check on the AC system. He was very thorough, very knowledgeable, and very friendly. As I watched, he took the time to explain what he was doing and why. A job well done. 👍
First of all, my overall experience was great. The technician showed up on time, was professional, polite,… More and made it easily to understand the overall health of my furnace. He also gave me a number of good recommendations on things to think about now that my heating system is getting up there in age. With that said, I can be more at ease and I have a plan of action if something were to go wrong. Thanks again for the much needed service!
Ali was my tech this morning. He was punctual and quick. He took pictures so I could see what was going… More on with my unit. Didn't try to sell me on something I didn't need. Frank was here this morning to do my annual furnace inspection. He actually was able to take pictures of the insides of the unit. He was very detailed in explaining my issues. Unfortunately a new unit seems to be the best route to take. Ryan; the salesman, arrived shortly afterwards to explain my options; again in great detail, without pushing the highest priced options. And hopefully getting me the best deal possible. I felt confident with both gentlemen.
