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5010 F Street, Omaha

4.7 2,115 reviews

  • Avatar Jennifer Whiteing ★★★★★ a month ago
    Thomas was exceptional in everything! He answered all my questions and provided recommendations for upgrades … More and replacement options. He called before he was coming over to give me a heads up he was on his way. He was punctual and arrived on time. Thomas was thorough and performed a thorough system check. He took plenty of pictures and explained what each picture meant. Great communication skills!
  • Avatar Caleigh Newman ★★★★★ a week ago
    Frank Christensen was incredibly kind, personable, and great to work with when we had our furnace and … More water heater red tagged due to a gas leak. He was very helpful and thoroughly explained everything after his inspection.
    The sales side of it, Jim was also very kind and fine to work with. My complaint however is that I didn’t feel like the pricing was transparent at all. I would have liked to see a breakdown and cost for each item, labor, etc. We ended up replacing the water heater, furnace, and AC unit. For $18k I would have liked to see a detailed receipt. When I questioned and asked for more information I felt like I was given the run around and never got a clear answer. But we were sitting there with red tagged appliances and needed to get on the schedule ASAP as it would be negative degrees the next day. As a first time home owner I really wanted to feel comfortable making this decision and did not. I have a feeling it wasn’t totally necessary to replace the AC unit and I would have felt better knowing in more detail what we were purchasing.
    5 stars for Frank
    1 Star for Sales

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