Stephen B was excellent. He determined what the problem was and explained the options. There was no… More pressure to select the most expensive option but rather select the best fix in consideration of my long term plans.
Ross S. Did the spring system check on the AC system. He was very thorough, very knowledgeable, and very friendly. As I watched, he took the time to explain what he was doing and why. A job well done. 👍
First of all, my overall experience was great. The technician showed up on time, was professional, polite,… More and made it easily to understand the overall health of my furnace. He also gave me a number of good recommendations on things to think about now that my heating system is getting up there in age.
With that said, I can be more at ease and I have a plan of action if something were to go wrong. Thanks again for the much needed service!
Ali was my tech this morning. He was punctual and quick. He took pictures so I could see what was going… More on with my unit. Didn't try to sell me on something I didn't need.
Frank was here this morning to do my annual furnace inspection. He actually was able to take pictures of the insides of the unit. He was very detailed in explaining my issues. Unfortunately a new unit seems to be the best route to take.
Ryan; the salesman, arrived shortly afterwards to explain my options; again in great detail, without pushing the highest priced options. And hopefully getting me the best deal possible.
I felt confident with both gentlemen.
Currently, getting quotes to update electrical systems on my 1950's era home. Jeremy did an amazing… More job of answering my questions and was a wealth of additional information and ideas. He provided a great quote that broke out all our needs with several pricing options. So far a great experience, and will update this if we go with Burton for our work.
Darin and Dylan stopped by late Friday to fix our basement flooded with sewage. These guys were upbeat,… More professional, and worked quickly. They were honest in their estimate and gave us friendly insight into how to prevent these in the future as well as how to restore the basement. They took care of calling a restoration company right then and there and hooked us up with an appointment into the company’s already booked schedule. I can not recommend them enough. They are the absolute best. We had as much fun as one can with a sewage pooled basement!
I had the $55 for 5 furnace check. I love that Burton is giving back to the community and the Food Bank… More for the Heartland. My inspection actually uncovered several issues with my furnace. Frank showed me the hazardous situation. The best option for affordability and safety is actually replacing my furnace. Ryan came the same day and gave me four different options. I selected the best furnace for my needs and appreciate the pricing and the time that was spent with me. The new furnace is being installed tomorrow. I have peace of mind knowing that my family will be safe and I also have some energy savings coming my way. I highly recommend Burton!