Burton has been very good to us. They have a membership kind of deal that you can get free maintenance checks, and we have really been glad to take advantage of that. We had to get a new furnace two winters ago and didn’t have much notice, and they were great when they first came in. At our maintenance check yesterday, Oscar was quick and professional. He checked everything out, gave us recommendations, and then completed the maintenance work we asked him to do. We would recommend this business and this technician!
We called Burton because we were having some trouble with our heat. Frank came over today to help and I must say that he provided us with what may be the best and most thorough customer service experience I have had in ANY interaction with any company ever. He was incredibly knowledgeable, kind, and helpful. The folks at Burton are very lucky to have Frank on their team and Burton will always be my first call because of Frank.
While booking a drain inspection may not be your favorite home service call, it could be one of the most informative. Unlike surface-level home inspections, a comprehensive drain inspection gives your drainage expert visibility into the hundreds of feet of critical plumbing and pipes that lie just below the surface of your yard. Whether you’re [...]
These days, it seems like every storm comes with a power surge or outage. Whether it’s an early summer rainstorm or a mid-winter cold snap, Omaha homeowners can hardly go a season without having to dig for flashlights—and reset every clock. If you feel like power surges and power losses are becoming increasingly common during [...]
Nothing zaps the fun out of homeownership faster than a faulty electric panel, flickering lights, or an electrical fire. Yet, millions of homes across the country have old wiring, improper electrical distribution, and dangerous lighting equipment— triggering nearly 50,000 home fires a year. Whether your home is a charming old build with less-than-quaint electrical quirks, [...]
Hi Burton, In the last big storm, our power was knocked out for several hours. That got me thinking, should we consider getting a whole house generator? If we only have a couple of storms a year, is it really worth the price? Amped Up Anthony Dear Anthony, That’s a great question. Seems like every [...]
One of the fastest (and easiest!) ways to give your home an instant update is to modernize your electrical systems. And no… we’re not talking about putting in a flatscreen TV that drops down into a bookcase, or installing heated floors! While these kinds of system upgrades are luxurious, they’re less than practical for most [...]
When it comes to major leaks, early detection is key. That’s why, here in Omaha, we install an HVAC leak detection system for free every time we replace a customer’s HVAC unit. And for at-risk plumbing and appliances (like washing machines and ice makers) we always recommend customers place a small leak alarm in hard-to-see [...]
In the event of a major leak or emergency, do you know how to shut off your water heater? It’s a simple task you probably don’t think about often— until you’re standing in a puddle, noticing a funny smell, or getting ready for a hot water heater replacement. Whether you have a tankless water heater [...]
Hi Burton, We just bought a new home here in Omaha, and I’m excited to move in… but a little worried about our budget. And unfortunately, I have the feeling our HVAC unit may be on its last leg— it’s as old as the house! I’m trying to figure out what expenses I should be [...]
Your trusty ol’ water heater is one of those home comfort systems you don’t give much thought to— until your water runs cold or your energy bill hits a new high! And we get it. Your water heater is probably tucked away behind the closed doors of a closet or cabinet, in a dark and [...]
Every summer, we get dozens of calls that go something like this… “I’ve got water pooling around my HVAC unit. Help!” “I noticed a bad smell coming from my HVAC closet. Then I realized water had been seeping into the walls for weeks. Mold is growing everywhere!” “We just got home from a trip and [...]