There are three signs that your Omaha water heater needs immediate attention:

  • Makes strange noises
  • Overheats
  • Behaves abnormally in any other way.

Should any of these events occur the first thing you want to do is shut off your water heater, and then contact Burton for service.

Whether your water heater is gas or electric, here’s how to shut it down:

First, turn off the gas or electricity. For a gas appliance, turn the knob on top of the thermostat to from on to OFF. For an electric appliance, switch the circuit breaker for the heater in your service panel OFF.

Next, turn off the water supply. Turn the water valve handle CLOCKWISE until it stops. If the water continues to run, you’ll need to shut off the main water valve for the whole house.

Then drain the water from the unit. Secure a hose to the drain pipe located at the bottom of the tank and place the other end of the hose in a lower place where you can drain the water. Keep in mind that the water from the tank will be very hot and possibly rusty. You’ll also need to open a hot water faucet somewhere in the house to let air into the tank.

Open the relief valve. Turn the handle so that it’s pointing straight out or up. BE VERY CAREFUL of scalding water. (Refer to the diagram for the location of each of these steps.)

Following these steps is crucial to avoid potential flooding, leakage, and/or gas leaks. And it’s just as important to give us a call for emergency service so we can correct the problem and be sure your water heater is safe to operate once again.

Now or any time, contact Burton for Omaha water heater and all your plumbing, heating, air conditioning, and electrical service needs.

Click here for answers to your questions or to schedule service now